Unagi has recently been experiencing heavy demand. We commit to ship your scooter from the factory within 30 days from your date of order, but will endeavor to get it to you sooner. We’ll update you on the status of your order every step of the way. Your first communication might take some time to go out while we prepare your order, but you will receive an automated email after your scooter is packed and about to be shipped, which will then be followed by a tracking number.
You can keep up with the status of your order here: Order Status