What is All-Access?

Unagi All-Access is a rental program that gives you the convenience of electric scooter mobility without the uncertainty of availability, all for a low monthly fee. Start a subscription and you’ll get your own scooter assigned and delivered to you. Never share your scooter with strangers again.

Sign up in 2 minutes straight from our website. There are no applications or credit checks but we do require a valid ID to activate your account. There is also a one-time set-up fee.

We maintain our own fleet of All-Access scooters at our service and repair facility in Oakland. Our team has a rigorous, multi-step quality assurance testing process to ensure the integrity of each one of our refurbished scooters. Rest assured knowing that it will ride like a new scooter! If you wish, you may upgrade from a refurbished to a brand new scooter. We also offer a color choice upgrade.

Your scooter and charger will be shipped to you by FedEx or UPS ground and will require a 5-minute assembly.

Your scooter is yours and no one else’s! Keep it with you at all times and never leave it unsecured/unattended. Click here to learn about the best way to keep your scooter safe.

Never worry about maintenance. If your scooter breaks down, we’ll pay for return shipping and send you a replacement right away (read more here). Insurance is included against accidental damage and wear and tear.

As long as your automatic payments are successful, you will always have a working scooter to use. If you want to cancel, all you have to do is return the scooter and we’ll stop all future payments. There is no minimum commitment and you're welcome to cancel your subscription at any time.