Is it mandatory to return my All-Access scooter?

Yes. All-Access scooters are the property of Unagi and must be returned to us no matter what, even if badly damaged. Please hold onto your box, as you will need it in the event that you must replace your scooter or cancel your subscription. Please note that we do not offer a rent-to-own program (see here). If your scooter is stolen, see here.