Yes. We have a repair facility in Oakland, CA with a team of highly skilled technicians. Our repair process starts with a $50 base fee that includes a full end-to-end inspection, cleaning, basic maintenance, and shipping. If the inspection reveals that your scooter requires further repairs, we'll send you an invoice for the parts and labor at which point you can choose to proceed or have your scooter shipped back to you with no further costs. To start a repair, please contact us with a description, photos, and a your scooter's serial number (located on the original packaging or underneath the scooter).