General

Getting started

• Quick Start Guide
• Is there a video tutorial on setting up my Unagi?
• Do I need an App to start the scooter?

Unagi All Access

• Unagi All Access FAQ
• Unagi All Access: How can I check if you service my area?
• How to convert from having a regular order to an "Unagi All Access" subscription order?
• Unagi All Access: How does cancellation work?
• Unagi All Access: If I cancelled my subscription and would like to resubscribe, do I have to pay the $50 setup fee again?
• Unagi All Access: What is the $50 required when subscribing?

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Knowledge Base

• Is there a way to conceal the contents of the scooter package when shipped (ie. it is purchased as a present)?

FAQ

• Locations
• Can my scooter be shipped to a PO BOX, APO, FPO or DPO address?
• I just bought a scooter as a gift. Will the recipient know the cost of the scooter?
• Do you need help? Give us a call!
• Are our scooters UL Certified?
• How to unlock the speed limiter in the V3

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