FAQ
- Can the kick-to-start mode be disabled?
- Do I need an App to start the scooter?
- Do I need to wear a helmet?
- Do you have the ABE for Germany?
- Do you rent out scooters?
- Do you sell carrying/travel cases for the scooters?
- Do you ship to Hawaii?
- Help I can't get my handlebar onto my scooter!
- How can I lock my Unagi?
- How can I pay in installments?
- How did you decide on the max speed?
- How do you comply with the German road laws for scooters?
- How much does an Unagi scooter cost?
- How much do you charge for delivery?
- How should I care for my scooter's battery?
- I applied to be a brand ambassador. How long does it take to be one?
- I bought my scooter from a dealership, who handles my warranty?
- If I order now, when will my payment be processed?
- If I place an order today, how long will it be before I get my scooter? (USA)
- I have emailed and have yet to get a response, what's going on?
- I'm not getting the range I expected on my scooter in cold weather, now what?
- I need to change my delivery address/color scooter, what do I do?
- I scuffed my scooter, do you have touch-up paint?
- Is my scooter legal where I live?
- Is there a video tutorial on setting up my Unagi?
- Is my charger port cover broken?
- Is riding a scooter dangerous?
- I've accidentally ordered two scooters instead of one, what do I do?
- I want to cancel my order, what now?
- My scooter is stuck upright and won't fold! How can I fix it?