FAQ
- My scooter isn't going as fast as it should, what's wrong?
- Can I park my scooter in the rain?
- How can I pay in installments?
- How much does an Unagi scooter cost?
- If I order now, when will my payment be processed?
- Where can I buy an Unagi scooter?
- What is the Unagi’s range on a single charge?
- Is riding a scooter dangerous?
- Where can I use my scooter?
- I bought my scooter from a dealership, who handles my warranty?
- What advice do you have for riding safely?
- Do I need to wear a helmet?
- I scuffed my scooter, do you have touch-up paint?
- I want to cancel my order, what now?
- I need to change my delivery address/color scooter, what do I do?
- I have emailed and have yet to get a response, what's going on?
- I placed an order (xx) days ago and I haven't received any updates? Where's my order?
- What terrain can I ride the Unagi on?
- How can I lock my Unagi?
- What is your returns policy?
- If I place an order today, how long will it be before I get my scooter?
- How much do you charge for delivery?
- How do you comply with the German road laws for scooters?
- Is my scooter legal where I live?
- Can I ride tandem with a friend?
- What's the max rider weight your scooter can support?
- How did you decide on the max speed?
- What is the max speed?
- Can I ride on wet roads?