FAQ
- Is my scooter legal where I live?
- Is there a video tutorial on setting up my Unagi?
- Is my charger port cover broken?
- Is riding a scooter dangerous?
- I've accidentally ordered two scooters instead of one, what do I do?
- I want to cancel my order, what now?
- My scooter is stuck upright and won't fold! How can I fix it?
- My scooter isn't going as fast as it should, what's wrong?
- My steering is locked and will not turn! Can I fix it?
- Riding your Unagi safely
- Some part of my scooter broke due to a crash. How do I get a replacement part?
- VAT - duties and taxes in the EU
- What are the scooter's specs?
- What is the width and length of the scooter deck?
- What are the Unagi scooter specifications in Metric units
- Where are your scooters manufactured?
- Will the battery be OK if I do not use the scooter for a long period of time, or should I charge it periodically when storing it?
- Where can I buy an extra charger?
- Where can I get an invoice for my order?
- What is the expected lifespan for my tires?
- What's the suspension like on the scooter?
- What is the Unagi’s range on a single charge?
- What advice do you have for riding safely?
- What terrain can I ride the Unagi on?
- What is your returns policy?
- What's the max rider weight your scooter can support?
- What is the max speed?
- Where can I buy an Unagi scooter?
- Where can I buy snow tires for my Unagi?
- Where can I use my scooter?